Assembly
How does the assembly service work?
On your delivery day, our two-person team will arrive at your address to deliver and assemble your product. They’ll also make sure that your product works properly after assembly.
How much does assembly cost?
You’ll be charged an additional 150 SAR for assembly.
Do you offer assembly service for all your products?
Right now, we offer assembly service only for specific product categories including the following:
- Dining furniture
- Sofas & seating furniture
- Shelving systems
- Shelving units
- Storage cabinets & drawers
- Gazebos
- Outdoor furniture sets
- Parasols & bases
- Outdoor seating
- Outdoor tables
- Pools & hot tubs
Is assembly available in all areas/cities?
At the moment, our assembly service is available only in specific cities. Here’s the list of serviceable cities. We’re continuously working to add more cities to this list, so make sure to check back soon.
Can discount codes and promo codes be applied towards assembly?
No, you won’t be able to apply discount or promo codes towards assembly.
My product arrived in a damaged, defective or incomplete state and could not be assembled. Will I get a refund for assembly?
Yes, you will. You can initiate your return by calling us at 8001111780. We’ll verify the issue and determine the eligibility for return and refund on a case-to-case basis.
I’ve changed my mind about a product and would like to return it. Will I get a refund for assembly?
Unfortunately, we’ll only be able to offer you a refund for the price of the product(s). You won’t receive a refund for assembly as the service has already been completed by our team.
I discovered that my product was damaged or defective after it was assembled and would like to return it. Will I get a refund for assembly?
Before we process your return and refund, we’d like to verify the issue with the product first. To facilitate the process, please get in touch with us at 8001111780.